We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2543991
Multiple person multiple service
Closed

Comments

  • kamrul started the conversation
    September 18, 2020 at 7:38pm

    Hello

    My client already purchase this . but I want to know is his below requirement possible in your plugin ?

    1. When picking which test you want on the first page, if a total of 2 or more people are selected, you should be able to select the specific type of testing for each person separately.   
    2. Also, if a bundle is picked it is cut off and you cant read it.
    • If 2 or more people are selected, you should only be able to enter information for the number of people selected and the fields for persons 3, 4 and 5 should disappear.


  • [deleted] replied
    September 21, 2020 at 8:39am

    Hi Kamrul,

    Thank you for your interest in our plugin.

    1. Unfortunately this is not possible since our plugin isn't made with that option, the same service is applied for each person but you can add a custom field on the step on which customer writes its personal info so the customer can specify the type of testing for each person.

    2. Sorry I didn't understand this one, can you please provide more details?

    3. On our booking form you can only add info for one person that is making a booking, for other selected persons you can add custom fields and gather information.

    One note, since you have purchased the plugin you should contact our support in Amelia section of this support platform, since you've got access to our premium support, this section is only for pre-purchase questions.

    Best regards.