I added the block called Amelia Booking View from the Amelia plug in to my webpage. The idea is to give the customers the possibility to choose different options (type of therapy, therapist, hours, etc). However the following two things happen:
1. When the first client books the appointment in the name and email fields there is already a name : mindingmymentalhealth2020 and email address [email protected].
2. After the first booking is made, there is no longer possible to make another booking. After choosing the time and date , the fields for inputting the name and email addresses do not allow the user to type anything in them. They have (in grey) the name of the first customer (from the original booking).
What do I have to change or add to remove the above issues?
1. How to I get blank fields at the beginning of the booking?
Thank you for reaching us out. I am Den and will be happy to help you out.
I suppose that you are logged in and that your data is already saved in database, which is reason why your data in booking form are disabled and already filled. Can you please make another user with different email and then login with that email address and you will able to make appointment. Also, you can open your browser in Incognito mode (which means that you are not logged in - as your future clients) and you will see that you are able to make an appointment.
Amelia settings/User Roles/Customer - Automatically Create Amelia Customer user - creates a WordPress user and links it to the customer. If you need this to be restricted to your clients, please disabled that option.
If you face any issues with your Admin role because of this, please let me know.
Hi
I added the block called Amelia Booking View from the Amelia plug in to my webpage. The idea is to give the customers the possibility to choose different options (type of therapy, therapist, hours, etc). However the following two things happen:
1. When the first client books the appointment in the name and email fields there is already a name : mindingmymentalhealth2020 and email address [email protected].
2. After the first booking is made, there is no longer possible to make another booking. After choosing the time and date , the fields for inputting the name and email addresses do not allow the user to type anything in them. They have (in grey) the name of the first customer (from the original booking).
What do I have to change or add to remove the above issues?
1. How to I get blank fields at the beginning of the booking?
2. What prevent the fields from being typed in?
I added a screenshot for the grey fields
Hello,
Thank you for reaching us out. I am Den and will be happy to help you out.
I suppose that you are logged in and that your data is already saved in database, which is reason why your data in booking form are disabled and already filled. Can you please make another user with different email and then login with that email address and you will able to make appointment. Also, you can open your browser in Incognito mode (which means that you are not logged in - as your future clients) and you will see that you are able to make an appointment.
Amelia settings/User Roles/Customer - Automatically Create Amelia Customer user - creates a WordPress user and links it to the customer. If you need this to be restricted to your clients, please disabled that option.
If you face any issues with your Admin role because of this, please let me know.