I recently purchased Amelia (lifetime) to implement on a clients site (playing around locally right now hence no URL). Overall, great plugin, looks solid.
I have something Ideally I need it to do and you might be able to easily point me to some info on what I' looking to do.
The business I am working with run Clubs in schools and adhoc classes out of school (Saturdays and half terms). So far, events appears to be the best way to add each class etc.
As the site is also eCommerce, I have set payment to WooCommerce, but here is where the issue is, ideally we want customers to book a class, and have that class added to the sites cart, and not to display a form as it currently does when you click on the event, screen shot attached.
There's a few reasons why we need it to not do this.
1. there are already a number of customer accounts registered with the site
2. some customers will wish to book into more than 1 event at the time of visiting the site
3. we have customised the check-out form as customers need to include a child's name when checking out
In short, is there are way to disable the form that shows when booking an event and allowing WooCommerce to naturally handle taking customer details and payment etc? Otherwise customers need to fill in the form both on the event itself and then again at check-out, assuming they have not already logged into the site before they start making bookings.
Hopefully I have missed something really obvious in the settings somewhere.
Really appreciate your time in looking into and getting back to me on this query.
I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.
You can skip WooCommerce's Cart page, and go directly to Checkout (when using WooCommerce with Amelia), or skip the entire WooCommerce pages if the event/appointment is free, but skipping Amelia's forms is not possible.
The plugin needs that data that is entered in the form.
Unfortunately, Amelia's Customer (and Employee) Panel log-in is different from any other log-in you have on your site (WordPress log-in, WooCommerce log-in, Memberpress log-in, or any other log-in you can create). At the moment, there is no way to link the two, so your customers have the same password for WooCommerce and Amelia. It is something frequently requested by our customers, and I do hope our developers will add that to the plugin soon, but I don't believe it's going to be any time soon.
I'll forward this to them again, but I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
At the moment, the integration works just like what you described.
I'm not sure which email you're referring to, but if you need to submit a refund request, you would need to log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Product you're requesting the refund for, and if you're still within 15 days from purchase you will see the "Request Refund" button:
If you don't see it, and you're using a screen with width lower than 1600px, you will need to scroll through that screen horizontally to see the button.
After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted, and that you will receive your refund in 5 - 7 business days.
Hello
I recently purchased Amelia (lifetime) to implement on a clients site (playing around locally right now hence no URL). Overall, great plugin, looks solid.
I have something Ideally I need it to do and you might be able to easily point me to some info on what I' looking to do.
The business I am working with run Clubs in schools and adhoc classes out of school (Saturdays and half terms). So far, events appears to be the best way to add each class etc.
As the site is also eCommerce, I have set payment to WooCommerce, but here is where the issue is, ideally we want customers to book a class, and have that class added to the sites cart, and not to display a form as it currently does when you click on the event, screen shot attached.
There's a few reasons why we need it to not do this.
1. there are already a number of customer accounts registered with the site
2. some customers will wish to book into more than 1 event at the time of visiting the site
3. we have customised the check-out form as customers need to include a child's name when checking out
In short, is there are way to disable the form that shows when booking an event and allowing WooCommerce to naturally handle taking customer details and payment etc? Otherwise customers need to fill in the form both on the event itself and then again at check-out, assuming they have not already logged into the site before they start making bookings.
Hopefully I have missed something really obvious in the settings somewhere.
Really appreciate your time in looking into and getting back to me on this query.
Many thanks, have a great day
Phil
Hello Phil
Thank you for your purchase.
I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.
You can skip WooCommerce's Cart page, and go directly to Checkout (when using WooCommerce with Amelia), or skip the entire WooCommerce pages if the event/appointment is free, but skipping Amelia's forms is not possible.
The plugin needs that data that is entered in the form.
Unfortunately, Amelia's Customer (and Employee) Panel log-in is different from any other log-in you have on your site (WordPress log-in, WooCommerce log-in, Memberpress log-in, or any other log-in you can create). At the moment, there is no way to link the two, so your customers have the same password for WooCommerce and Amelia. It is something frequently requested by our customers, and I do hope our developers will add that to the plugin soon, but I don't believe it's going to be any time soon.
I'll forward this to them again, but I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
At the moment, the integration works just like what you described.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Aleksander,
Ah ok understood.
I have sent an email requesting a refund as we will not be able to use Amelia on this project.
Many thanks for your reply.
Phil
Sorry to hear that, Phil
I'm not sure which email you're referring to, but if you need to submit a refund request, you would need to log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Product you're requesting the refund for, and if you're still within 15 days from purchase you will see the "Request Refund" button:
If you don't see it, and you're using a screen with width lower than 1600px, you will need to scroll through that screen horizontally to see the button.
After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted, and that you will receive your refund in 5 - 7 business days.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables