As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Hi,
Is there a way to disable the employee aspect, as I don't think my client will want to have any names on there, I just want the customer to be able to just make an appointment and not have it associated with a specific employee.
Thanks
Hi Daniel,
Thanks for your interest.
If you have just one employee, the dropdown will not be shown at all, but if you have multiple employees, unless you preselect one of them with the short-code, the dropdown will be there. It is possible to hide it with a simple CSS code, but in that case the employee will be randomly assigned.
Hi Nevena,
Is this the same with Location/Service dropdowns? I only ask as this appointment system will be used for people to book an appointment to have a tour of facilities, so there will only be 1 service (tour) and only 1 location (facility where you can have a tour).
Thank you
Hi Daniel,
Yes, same thing. If customer does not have what to choose, the calendar will be shown right off.
Hi Nevena,
Thats great! Thank you for the help.
Kind regards
Hi Nevena,
Is it possible to restrict the days a service can be booked for? For example, make it so appointments can only be made in October?
Kind regards
Hi Daniel,
Yes, this can be done with Special days, you should remove that service from working hours and make it available just in October in employee's special days.
Thank you for the help Nevena! I greatly appreciate it!
Kind regards
Hi Nevena,
Is it possible to change the wording 'Congratulations' and the trophy underneath it?
Also the timer icon when the form is loading?
Thanks!
Hi Daniel,
1. You can change the Trophy image in ../wp-content/plugins/ameliabooking/public/img folder. The file name is trophy.svg.
Please note that when you replace it, the new image also needs to be .svg, and you have to name it "trophy.svg" in order to work.
As for the strings included ("Congratulations" and "Thank you! Your booking is completed."), you can simply edit the translation files located in ../wp-content/plugins/ameliabooking/languages/
If you're keeping English as the default language, you simply need to add the translation strings in the ameliabooking-en_US.po file, found in en_US folder. I can suggest using Loco Translate, or POEDIT.
3. The CSS you can use to hide the circles our support agents can provide after purchase.
Hi Nevena,
Is there a specific way to save the svg or is there a specific size as I have followed those steps, but the image is still the same trophy?
Thanks
Hi,
Are you trying on lite plugin? If you are trying in full version, please submit you inquiry in Amelia category with your purchase code.