Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

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Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2543158
Google Calendar/Meet integration
Closed

Comments

  •  1
    Luca started the conversation
    September 18, 2020 at 3:56am

    Hello,

    I really liked the presentation of Amelia, and if in the first time I was looking for an Apple Calendar integration (not possible), now I found out how to get my booking system working with Google Calendar that I can see is integrated with Amelia.

    I'd like to have just a confirmation: I need that, when an appointment is created, Google calendar sends automatically an invitation to the user who booked the appointment and this invitation contains the Google Meet's link for that meeting (auto-generate the link each time, different link for every appointment). Both of these actions seem to be doable through the Google Calendar settings, but I preferred to ask you if they work when an appointment is built with Amelia. Just to be 100% sure that all works fine or if there are some limitations with the integration.

    Many thanks in advance!

    Bests

  • [deleted] replied
    September 18, 2020 at 11:48am

    Hi Luca,

    I am glad to hear that.

    Yes, this all works like you described. We didn't make integration with Google Meet yet, but when Google sends email invitation Google Meet's link is in that email so the customer can use it. However, since there is not complete integration in our plugin we don't have option to also send that Meet link in our notifications (Amelia notifications, but I suppose that is ok since that would be a double notification).

    Best regards.

  •   Luca replied privately
  • [deleted] replied
    September 22, 2020 at 1:45pm

    Hi Luca,

    I am glad to hear that. If you have any question or you need help with setting up the plugin please do not hesitate to contact our support in Amelia section of this support platform since you have got access to our premium support now.

    Best regards.