We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, some of our employees hve their own zoom account (disassociated from our company zoom account) is there a way for them to link their own private zoom account? If not, is there a way we can add the employee's zoom account (or even zoom private link) to their account profile and have it included in the email confirmations and calendar invites?
Hello Jenny
Thank you for your purchase.
Once you setup the Zoom Settings you would need to connect your employees/events with zoom hosts.
To connect employees, go to the Employees page, open Employee and you will see option “Zoom User”. Open the dropdown and you will see the user that you have created while creating the Zoom application.
It is possible to connect each employee with different zoom user so they can have separate Zoom accounts for the meetings. To set this go back to your Zoom account. Click on the “User Management” in the left sidebar and then click on the “Users”.
Then click on “+Add Users” button to add a new user.
The popup for adding user will appear. Enter the email address in the first field and choose Basic as User Type and click “Add”. Now go back to Amelia plugin and in the Employee modal in “Zoom user” field you will see a new user for connecting.
To connect event with Zoom you will see the same option in the Add Event modal.
Kind Regards,
Aleksandar Vuković
[email protected]
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