We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
I notice there hasn't been many feature updates on Amelia recently and wondering if you plan to launch any soon? Only there are a number of features which I think would be critical and I really need and its making me think twice about renewing the subscription
Kind Regards
Kieran
Hi Kieran,
Thank you for your purchase.
Due to vacations there is some delay with the features.
But we stick to this plan, packages are in the last phase of development.
Kind Regards,
Miloš Jovanović
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi
Thanks for the reply. Do you have a roadmap for the next 3 months please? I'm very keen for appointment duration to be added as a feature and the ability to book for than one appointment at a time
Kind Regards
Kieran
When will the new booking form for appointments be added? The current one isn't very UI and UX friendly...
HI there,
On this link there is a roadmap which is planned for the future updates. At the moment we are currently working on packages.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan
Do you have a list of prioritised updates for Q1 2021? I noticed there is only 3 in the roadmap and I'm due to renew. To be honest it feels like development has decresed significantly in 2020 so I'm not sure whether to try another plugin instead
Kind Regards
Kieran
Hi Kieran,
We released the new update that is including packages , one of the most requested features, and we will continue probably with the features from the roadmap.
Unfortunately the development was decreased this year, with all the situation with the pandemia and work from home. We are planing to add more developers and that the 2021 will be better, especially with adding features and testing the plugin.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan
Thanks for the reply.
Hopefully 2021 can see more development. I've just noticed you've added packages sadly I've not got a pro licence though :(
I think the plugin has huge potential to be perfect for my needs but sadly the WPMU Dev plugin called Appointments is superior in a number of ways but is being de supported. So taking Amelia is a step backwards for me in a few ways. You have some features which are better though!
If the feature requests could be worked through you have a potentially brilliant product so I don't want this to slow otherwise I'll have to chose yet another plugin. If development increases I would be happy to purchase a lifetime license
Kind Regards
Kieran