We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
I'm wondering how to add the Extra to email notifications, for example how it adds it in the woocommerce notification email.
I have 250+ service and many have extras, so I have placeholders for each of them.
How do I do an 'across the board' service extras placeholder in the notification?
Can I just do %service_extras% or something like that where it'll just add them all in if they're added?
Thanks for your help!
Hello Gauranga Magriplis,
You would need to add all of the Extras placeholders to the email notifications in Amelia in order to get these information in the emails. There isn't a possibility of adding one placeholder for all extras, unfortunately. We will see if there is another solution in the future regarding this matter, but for now the only way would be adding all of the extras placeholders to the notifications.