We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2537993
Hide Customer Details
Closed

Comments

  • Joe Brawley started the conversation
    September 13, 2020 at 8:03pm

    See example image below. I cannot figure out the CSS to hide this div on the front end employee panel section. Is this possible?

    Example Image


  • [deleted] replied
    September 14, 2020 at 3:03pm

    Hello Joe Brawley, 

    You can try adding these custom CSS to hide different customers' details in the employee panel :

    .am-cabinet-collapsed-content div:nth-child(2) > div > div:nth-child(1),
 .am-cabinet-collapsed-content div:nth-child(2) > div > div:nth-child(2),
 . am-cabinet-collapsed-content div:nth-child(2) > div > div:nth-child(3), 
. am-cabinet-collapsed-content div:nth-child(2) > div > div:nth-child(4)
{
display: none !important;
}


    Please let me know if this helped. 

  • Maria Luaipou replied
    October 2, 2020 at 12:34pm

    Hi, i would also like to hide the customer email address from my employees and tried to use the custom css you provided below without success. I'm a beginner with wordpress and am using simple custom css plugin to add the custom css you provided below. Am I doing something wrong? 

  • [deleted] replied
    October 2, 2020 at 2:11pm

    Hello Maria, 

    You can try adding the code directly to the page where you have your Amelia Customer panel, as format HTML:

    <style>
.am-cabinet-collapsed-content div:nth-child(2) > div > div:nth-child(1),
 .am-cabinet-collapsed-content div:nth-child(2) > div > div:nth-child(2),
 . am-cabinet-collapsed-content div:nth-child(2) > div > div:nth-child(3),
 . am-cabinet-collapsed-content div:nth-child(2) > div > div:nth-child(4)
{
display: none !important;
}
</style>

    If this doesn't help please open a new ticket regarding this matter, as we would need to access your customer panel probably, and we will gladly help out.

  • Maria Luaipou replied
    October 2, 2020 at 9:08pm

    thank you for your reply marija unfortunately thats not working either... will open a new ticket thanks

  • [deleted] replied
    October 5, 2020 at 8:43am

    You are welcome, Maria. Sorry to see that. We will help out there then. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.