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  Public Ticket #2537457
Back-end vs front-end timeslots
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  • Gavin Coulson started the conversation

    Love the plugin, but I've run into one very specific issue that is preventing me from being able to convince my client to move on from Acuity: As of right now, the front-end booking and back-end booking are both tied to the same timeslots.

    Essentially looking to do something like this:

    • Front end bookings are configured to use 1.5 hour timeslots, so 9:00am, 10:30am, 12:00pm, 1:30pm, etc. Customers must choose one of those timeslots when booking from the website.
    • For backend bookings, we want to be able to manually add a booking outside of those timeslots (ex 9:45am). This would make the 9:00am and 10:30am timeslots unavailable.

    Seems to come down to the fact that "Use service duration for booking a time slot" effects both front & backend. Looked around quite a bit in the settings and didn't see anything that would allow me to un-tether the two. 

    If I'm missing something, please let me know, as this is a function they utilize quite a bit in Acuity.

  •  1,819
    Miloš replied

    Hi Gavin,
    Thank you for your inquire.

    Sorry for late response, we are not working on weekends.

    Did you maybe check out this link.

    I assume that Special days feature can help you in this case

    Special Days – This feature allows you to set one or multiple days in which your employee will have different working hours and/or provide different services. Whether you need to set shorter or longer working hours for just one day or a period, or set a different service for one specific day or a whole week, here you can do all of this. Once you set it, it will override employee’s general working hours and service schedule but it will not override the days off.



    Kind Regards, 

    Miloš Jovanović
    [email protected]

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