We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
I would like to know how to give an option for the existing/returning customers to make another appointment. As rightnow, when a returning customer makes appointment, the message pops up that the email is already in use.
Thanks for the earliest reply.
iftikhar
Hello Iftikhar
Thank you for your purchase.
If the message says the email is already being used, they need to use the same name and last name as they used the first time.
You can also disable "Check customer's name for existing email when booking" in Amelia Settings/Roles settings/Customer so the name is not checked when they book another appointment.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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