We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have an issue at the end of the registration in the front office.
I still have the loader and nothing happen after few minutes.
I have checked the set up twice and i did not undestrand.
Could you please help me?
Thanks
Hello emilie pouteau,
Thank you for your purchase.
If it is at the end of the booking process , it can be that the payment methods aren't configured properly. Could you please tell me what payment method you have chosen in Amelia?
Also, please send me the URL of the page where you have Amelia.