We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is there a way to stop sending an sms after I edit an attendees custom field data? Even when I just look at the attendee and just hit save without editing them, it resends them an sms.
Hello Gary,
The notifications shouldn't be sent on editing, if that is not rescheduling. There isn't a possibility of disabling that at the moment in the plugin, but I forwarded this to our developers so they can check it out and hopefully fix for the future updates of Amelia. Sorry for any inconveniences this have caused.