We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear ladies and gentlemen, we use Amelia Booking with WooCommerce for our events. After the order is placed, various emails are sent. In the order confirmation the product "Date" appears with information about the event like date and time. In the invoice email, however, only the product "event" appears without any further details about date and time. How can I make sure that the other details appear in the invoice? Thank you for your continued support, Thorben
Hello Thorben
When WooCommerce is in question, there's not much we can do about that.
To change the metaData sent, you need to find that in the method "getItemData" in PHP script:src/Infrastructure/WP/Integrations/WooCommerce/WooCommerceService.php
We'll be adding some settings in the database in the future, but until then, please try this.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Good morning Aleksandar, thanks for the quick response. I have looked at the php script, but I think without expertice I can't write around there. The Amelia data is already transferred correctly, but not into the invoice email. So I hope for the next updates.
Hi again Thorben
Our development team will dedicate some time to the WooCommerce integration in the next few months, so I hope this will be included as well.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables