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  Public Ticket #2534402
having trouble adding employees on my wordpress website
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  • Pleasance Brown started the conversation

    having trouble adding employees on my wordpress website

  • [deleted] replied

    Hello Pleasance Brown, 

    Thank you for your purchase. 

    Could you please explain the issue in more details? Is the issue on the Amelia -> Employees page, you can't create any employee there? 

  • Pleasance Brown replied

    I have a website. I am a company of one. I conduct my business all online. I will be using multiple platforms. I added 3 employees. I will not allow me to add a fourth. It will not save it. I am using google, facebook, skype and I tried to add zoom too but it will not let me do it. I purchased the full version of Amelia. I should not be having these problems. I should be able to add what I need. I hope you can help. I will be launching my website soon.

  • [deleted] replied

     It can be that , if you tested booking or accessed the panels while logged in to the WordPress back-end as an admin, another role was added to your user - customer or employee - so you have now mixed permissions in Amelia. 

    You can create a new WP user with the admin role on your website and login in with that user and see if then you will be able to create an employee. If you can create an employee with that user, then you need to re-create your old WP user or access your database, the wp_amelia_users table (it can have another prefix rather than wp_ depending on your database) and edit your old user there- delete any additional roles, leaving only the admin one. 

    Let me know if this helped.