Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
I had the same problem. The plugin status says it version 3.0.3 update available. When trying to update to 3.0.4 update fails. I deactivated the plugin and was able to update and then reactivated.
Update Failed: Plugin update failed.
Please advise.
Hello Ushir,
Could you please deactivate and activate Amelia back on on the Plugins page and try updating it again?
Let me know if this helped.
Hi Thanks for your prompt reply. Unfortunately That didn't work.
You are welcome.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
I had the same problem. The plugin status says it version 3.0.3 update available. When trying to update to 3.0.4 update fails. I deactivated the plugin and was able to update and then reactivated.
Thank you can I remove the credentials given to you for the site now? Or will you most likely use again in the future?
Hi Ushir,
Marija is on a vacation so I will help you out.
Is the issue gone now?
If it is solved then you can remove the credentials, if we need it again we will ask for it.
Kind Regards,
Miloš Jovanović
[email protected]
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Thanks its all sorted for now. Thank you for your reply.