We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2533458
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Comments

  •  5
    Vinny started the conversation

    Hi


    I have my booking form set up for appointments every hour from 9am to 4pm. For example - 9am, 10am, 11am, 12pm, 1pm, 2pm, 3pm. 

    I want to change my appointments to:

    8.30am, 10am, 11am, 12pm, 1pm, 2pm, 3pm


    it says in settings that I can only have appointments on the hour. 


    how do I change this?


    thanks for your help. 

    Vinny Mulvey

  •   Vinny replied privately
  • [deleted] replied

    Hello Vinny, 

    Glad to see you managed to find a solution to the issue you had, thank you for letting us know. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.