We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Team,
Congrats! Your tool is actually the nicest one I tested.
SO I bought the lifetime Full version and tehre is just one little thing, which for example Startbooking hast - but you don't:
In my masage business I need to creat appointments, that are 75 min long for example, and other appointments that need 15 minutes of recreation time afterwards.
However, your tool works in 30-min steps. Right?
Can I work somehow with 15 min steps?
Greetings,
and thanks already for your support,
Boris
SOLVED it :-)
The time frame can be changed in the customization.
Hello Boris
Thank you for your purchase, and sorry for the late response. I'm glad to hear the issue is resolved.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
thank you Alex,
and I've checked the website for demos. I see that you're specialized in scheduling timetables.
Do you have a solution for material products like phones or objects?
Thanks, Boris
(PS you can of course open a new thread like it is the policy normally. I'm sorry I don't have my license key at hand)
hi there, I found my purchase code now.
Hello Boris.
Amelia is mainly used for appointment and event bookings, not for selling products.
I see that people tend to use WooCommerce for that purpose, and WooCommerce integration in Amelia is only used for payments, so even though you can link a product with a service/event in Amelia, it can't be used as a selling point.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Alex,
now not make this conversation too long: Why can't I not open a new ticket?
When I try, it says, my licance is expired. This is the beginning of my PURCHASE Code:
PURCHASE CODE: FD6A8-6B65F-D6B66-...
I thought it is a one website liftime license..
Thx,
Boris
It is an active, lifetime license, so I can't say exactly why you can't open a new ticket. Are you using the same email halloboris@... ?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables