We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
i made a coupon, that gives 100% and you can get it if you buy 10 artikels.
That means, the 11th is for free.
The problem is: Every customer gets send this coupon. If i make 100 of these coupons, i could send it to 100 customers. BUT, 1 customer could use his coupon severel times or tell a friend to use this coupon.
So i can only make 1 coupon. Do i understand this right?
The next problem is:This 1 coupon could be send to 2 people booking at the same time. But only 1 person can use it.
As long as the coupon is not used, it gets send to other customers.
How can i handle this problem?
Hello Christoph Sonnen,
You can set a limit on how many times the coupon can be used in general, and how many times one customer can use that coupon. You can read more about these options here https://wpamelia.com/admin-finances/
There isn't a possibility if some customer doesn't use a coupon for it to be sent to another customer with Amelia's built-in features.