We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Im doing most of the work on a dev domain, I'm wondering if there's any built in export options so I don't have to go back and configure table names and foreign key relationships again when I'm ready to go to live?
Hello TheLoneDev
When you are moving to the live site from local or stage site we can suggest using the Duplicator plugin. We use it and it's working fine, because it will transfer all the files and also the tables to database.
So, all settings will be transferred as well.
Other than cloning the site, another option would be to copy all database tables (wp_wpdatatable_#) along with tables wp_wpdatatables, wp_wpdatacharts and wp_wpdatatables_columns. Then, in wp_options table, you would also need to export the following option_names:
It is rather cumbersome to do all this, but unfortunately at the moment it's the only way. Also, for tables linked to an existing data source, you would need to change the file path, because at the moment the file path depends on the domain, so if you change the domain, the URL to the file will also have to be changed.
Our developers are working on creating an "Export" function, so this will be much simpler in the future
Kind Regards,
Aleksandar Vuković
[email protected]
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