Hello Carole

If you don't want to use WooCommerce with Amelia, just disable it in Amelia Settings/Payments, and choose either payments on site, or Stripe or PayPal.

That shouldn't be possible, Carole

If WooCommerce is disabled in Payments settings, it could not be used.

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. 

You can write credentials here just check Private Reply so nobody can see them except us.

Hi again Carole

We don't have any integration with CartFlows, so I can't guarantee it will work.

I'll wait for the credentials, just remember to enable the PRIVATE slider when responding, because this is a public ticket.

Hi Carole

Thanks for letting me know.

If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.