As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
I hope you replay to me as soon as possible, Now I have a problem with Amelia notification.
It's worked successfully all the time but I have one problem with employee notification mail or SMS it sending the appointment time two hours early.
Thanks.
Hello Ezzat Makar ,
Thank you for your purchase.
The timezone set in Amelia is the one you set in your WordPress General Settings, so please check if you set your City timezone in your WP settings. If you have set it correctly, and this is a notification that require a cron, check the time that you have set in the back-end of Amelia on the Notifications page for that notification. If everything is set OK here, please contact your hosting provider and ask them about this, maybe these is some mismatch with the times on the server and this is coming from that.