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  Public Ticket #2531211
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  • Estefanía started the conversation

    Hi!

    We would like to have the possibility of selecting a range of data for sending reminders of appointment to customer, in order to send the message 3, 4 or several days before the data of appointment.

    Thanks!

    Estefanía.

  • [deleted] replied

    Hello Estefania,

    There isn't such possibility in Amelia with its current built-in features, unfortunately. The reminder notifications can be sent only one day before the appointment in Amelia. You can check out the Web hooks feature, as you can send data to other automation tools from Amelia via hooks with it, so maybe you can use it for some email automation tool, if that could help you achieve what you need.

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.

  • Estefanía replied

    Hello Marija.

    Oh, what a pity....

    Truly we need to send information to clients before appointment, such as recommended clothes for photo-shooting, info about fees, reminders a week before the session, etc... all of them before the appointment.

    Is it possible to ask for a customization? I hope :) I will request a quote.

    Thanks a lot!

    Estefanía.


  • [deleted] replied

    Hi Estefanía,

    Unfortunately, our developers won't have time for any customization in the near future, so we can't help out with that. You can check out the web hooks if they can help you out somehow. 

    If you want you can try with some customization services, like Codeable for example, Codeable Custom Solution for Amelia plugin or Kraken  https://wpkraken.io/?tms-plugins (by following the links they would know it is our recommendation).


    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.