I would need your help one more time. Whenever a customer is booking a service the status is set on pending. My employee will then confirm their availability and the status will jump on "confirmed" (sorry, using the German version. Suppose this is the corresponding translation).
Now my customer is allowed to reschedule the service. But I realized a confirmed status will stay confirmed. This is a bit weird. It should change back to pending as the employee would need to confirm the new time and date.
Can this be done? I hope I am just overlooking a certain option in the settings.
Thanks a lot for your help and have a nice start in your week.
Unfortunately, this is how the plugin works at the moment. It is logical for it to move to pending once they reschedule, and quite frankly I'm not sure how something like this hasn't been reported sooner.
I will forward this to our development team, so they can work on it in the future, but I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
I went to the feature suggestion page to upvote the request for updating the "confirmed" status to "pending" after it has been rescheduled, but I can't find it anywhere.
thanks for your support on this topic. I also cannot find the point on the proposal board. Apparently you can only make proposals and if the team gets enough inputs on the same idea the will put it on the board. Only then other user can upvote. Feel free to make the same feedback to the team like I did by asking them to switch the default bookings status to "pending" when an event got rescheduled.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
I'll forward this to the development team again, and please feel free to add it as a suggestion on the page. With enough suggestions about this topic, it will surely come up on the board soon.
Hi
I would need your help one more time. Whenever a customer is booking a service the status is set on pending. My employee will then confirm their availability and the status will jump on "confirmed" (sorry, using the German version. Suppose this is the corresponding translation).
Now my customer is allowed to reschedule the service. But I realized a confirmed status will stay confirmed. This is a bit weird. It should change back to pending as the employee would need to confirm the new time and date.
Can this be done? I hope I am just overlooking a certain option in the settings.
Thanks a lot for your help and have a nice start in your week.
Regards,
Markus
Hello Markus
Unfortunately, this is how the plugin works at the moment. It is logical for it to move to pending once they reschedule, and quite frankly I'm not sure how something like this hasn't been reported sooner.
I will forward this to our development team, so they can work on it in the future, but I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
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Hello Aleksandar
thanks a lot for your feedback. I followed your advise and made a suggestion on the page. Hope this gets out soon.
Have a nice week.
Regards,
Markus
Thank you Markus
I hope so, too!
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I went to the feature suggestion page to upvote the request for updating the "confirmed" status to "pending" after it has been rescheduled, but I can't find it anywhere.
Can you please point me in the right direction?
Thank you
Hi Rafal
thanks for your support on this topic. I also cannot find the point on the proposal board. Apparently you can only make proposals and if the team gets enough inputs on the same idea the will put it on the board. Only then other user can upvote. Feel free to make the same feedback to the team like I did by asking them to switch the default bookings status to "pending" when an event got rescheduled.
Thank you.
Hello Markus, hello Rafal.
That's correct.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
I'll forward this to the development team again, and please feel free to add it as a suggestion on the page. With enough suggestions about this topic, it will surely come up on the board soon.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables