We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, i´m a Gym owner; i need a appointment system for my clients, i has buy 3 another's appointment system but all of them only allow 1 reservation per session or time assigned at service.
In the gym i can permit 20 person per session.
so, the question is; Your software allows me reservation make 20 diferente client reservation for the same hour or session?
Hi Patricio,
Thanks so much for your interest.
This is possible of course, you will make service and you can set capacity for that service to 20 people, so the service will be available for booking until it the capacity is reached.
Let me know if you have further questions,.
Hi Nevena; thanx for your response, i really appreciate.
I use the demo and make the service for 20 people; but it cannot let me booking the same time for the same service with the same employe. For example; i have a employe (yoga instructor) and he will have 10 people in the same session, the system only let me make the appointment if i use a different employe in each people.
Regards,
Patricio Cifuentes.
Hi Patricio,
If you set maximum capacity to 20, and that employee has that capacity as well, the same slot will be available for booking until the capacity is reached. You need to make sure that the employee does not have smaller capacity, also disable option Allow booking above maximum capacity in the Appointments settings.
Let me know if you have other questions.