We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How to send SMS after customer booking?
How to open one of Notification ,E-mail or SMS send to customer?
Hello Malcolm,
Apologies for replying a bit later, we don't work on weekends.
You will find the SMS notifications on the Amelia -> Notification page. You need to first Sign up for an SMS account (create an account) and you will see the SMS notifications that can be sent from Amelia and in what occassions. You can choose which one would be sent, by checking them, and you need to recharge your SMS balance in order for them to be sent. You can read more about it here https://wpamelia.com/sms-notifications/
Thank you I got it
You are welcome, Malcolm.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.