We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2528726
Buffer time
Closed

Comments

  • Caroline Leroux started the conversation

    Hi there, I was hoping to set a buffer time of 30 minutes before and after each appointment. Is 1 hour the minimum buffer time available?

    Thanks

    Caroline

  • [deleted] replied

    Hello Caroline, 

    Thank you for your purchase. 

    You need to change the Default time slot step option in Amelia -> Settings -> General to 30 min and you will be able to create buffer times that long. This setting applies to all time slots in the plugin.