We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2527678
Links in extras description
Closed

Comments

  • Kirill started the conversation

    You cannot insert a link in the description of services and extras. Are there any plans to fix this? Or is it possible to pay for this fix? https://prnt.sc/uaxb7i

  • [deleted] replied

    Hi Kirill,

    Service description accepts HTML, so you can add link with HTML. Unfortunately Extras description doesn't accept it at the moment, but we plan to fix this in near future.