We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi!
Here is an issue in our Amelia WP plugin:
We have a service with a price 100. And we have an employee assigned to this service with individual price 150.
When our customer complete an appointment to this employee he receives a notification email with our template. And in the email notification variables %appointment_price% and %service_price% both has value 100. But it should be 150 because selected in appointment employee has individual rate for this service.
Thank you.
Andrew,
Hello Andrew
Thank you for your purchase.
Unfortunately, we have a bug with this. Our developers are aware of the issue, and it should be fixed with the next update.
Kind Regards,
Aleksandar Vuković
[email protected]
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