Okay
  Public Ticket #2526739
Entering New Employees
Closed

Comments

  • Joe started the conversation

    I keep trying to add a new employee, I press save but it does not save. 

  • [deleted] replied

    Hello Joe LAvin,

     It can be that , if you tested booking or accessed the panels while logged in to the WP back-end as an admin, another role was added to your user - customer or employee - so you have now mixed permissions in Amelia. You can create a new WP user with admin role and login in with it and see if then you will be able to create an employee. If this is true, then you need to re-creaate your WP user or access your database, the wp_amelia_users table and edit your user - delete any additional roles, leaving only the admin one. 

    If this doesn't help, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.