Currently we have 16 employees added on our Amelia. I have tried to add an additional employee, however when I click save they do not appear in our list. i.e the total does not go to 17. Have I hit a cap I am unaware of? Is it a payment tier? The guide states: 'You can have one or as many employees as you need' So I just wanted to confirm.Thanks.
There isn't a limit to the number of employees that you can create in Amelia. It can be that , if you tested booking or accessed the panels while logged in to the WP back-end as an admin, another role was added to your user - customer or employee - so you have now mixed permissions in Amelia. You can create a new WP user with admin role and login in with it and see if then you will be able to create an employee. If this is true, then you need to re-creaate your WP user or access your database, the wp_amelia_users table and edit your user - delete any additional roles, leaving only the admin one.
I created a new wp user with admin powers and tried to add an additional employee.
The same thing happened, the small pop up in the top right comes up that says 'employee added successfully' (or something along those lines), but they do not appear in the list of employees. Still stuck at 16.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look . We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Hi,
Currently we have 16 employees added on our Amelia. I have tried to add an additional employee, however when I click save they do not appear in our list. i.e the total does not go to 17. Have I hit a cap I am unaware of? Is it a payment tier? The guide states: 'You can have one or as many employees as you need' So I just wanted to confirm.Thanks.
Charlie
Hello Charlie,
There isn't a limit to the number of employees that you can create in Amelia. It can be that , if you tested booking or accessed the panels while logged in to the WP back-end as an admin, another role was added to your user - customer or employee - so you have now mixed permissions in Amelia. You can create a new WP user with admin role and login in with it and see if then you will be able to create an employee. If this is true, then you need to re-creaate your WP user or access your database, the wp_amelia_users table and edit your user - delete any additional roles, leaving only the admin one.
Let me know if this helped.
Hi Marija,
I created a new wp user with admin powers and tried to add an additional employee.
The same thing happened, the small pop up in the top right comes up that says 'employee added successfully' (or something along those lines), but they do not appear in the list of employees. Still stuck at 16.
Can anyone assist me?
Best,
Charlie
Hi Charlie,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look . We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.