As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I purchased a 3-domains lifetime version
And I want to upgrade to a higher version
Hello Mohammed,
We are glad to see you want to upgrade your license.
Unfortunately, we don't have an option for an upgrade in our store, yet. But we can do the upgrade for you on Paddle, our sales provider, manually and the amount will be automatically taken off from your account . The amount will be calculated as the difference between the licenses and the time you used the old license and it will be taken from the account you used for purchasing Amelia, the information is saved by Paddle for the yearly subscription. If you agree with this, please confirm and we will proceed with the upgrade.