We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
After creating a coupon, you need to go to notifications and add a coupon placeholder in order for the coupon to be sent out to clients.
It's OK when you have just one coupon. But if you have more, things get complicated. You can't tell which coupon placeholder represents which coupon.
The question is how can I get a coupon ID in order to pick the right coupon placeholder in the notifications section?
Thank you,
Richard
Hi again,
I should have checked properly before submitting the ticket. I can see, in the notifications section, under email placeholders, when you hover over every placeholder, you get nice popups with all required info.
SOLVED - apologies for taking your time.
Cheers,
Richard
Hi Richard
I'm glad to see the issue is resolved.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
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