We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How do I remove tags that have been created for events? I've searched the docs but cannot find an answer (it doesn't help that you can't actually search the docs!). This is an issue because the old tags are showing up in the dropdown for the events shortcode.
Also, is it possible to duplicate an event? Most of my clients events are repeated but not on a recurring schedule - they have specific dates.
Hello Orla,
Thank you for your purchase.
The only way for deleting Events' tags is in your database, unfortunately. There isn't a possibility of deleting them in the WP back-end. So, you need to access your database, open the wp_amelia_events_tags table (it can have another prefix rather than wp_ depending on your database) and delete the tags you don't want to use anymore.
There isn't a possibility of duplicating events in Amelia, with its current built-in features, unfortunately.
If you have any further questions feel free to ask.