Could you please tell me have you connected your Employees to their Google calendar successfully? When you connect the employees to their Google calendars, the booked appointments from Amelia will be created in their Google calendars as well and the time slots of the Busy events in Google will be blocked for booking in Amelia (if the option Remove Google Calendar Busy Slots in Amelia -> Settings -> Integrations -> Google Calendar Settings is enabled).
If you have connected employees to their calendars, could you please check if you enabled the option Remove Google Calendar Busy Slots in Amelia -> Settings -> Integrations -> Google Calendar Settings? Also, if you have some bigger number of Busy events in Google please increase the number for the option Maximum Number Of Events Returned: , which you will find in Google Calendar Settings as well.
Could you please tell me what was the cause of the issue in the first place, as you haven't replied?
And please check all of these points again as well
Could you please tell me have you connected your Employees to their Google calendar successfully? When you connect the employees to their Google calendars, the booked appointments from Amelia will be created in their Google calendars as well and the time slots of the Busy events in Google will be blocked for booking in Amelia (if the option Remove Google Calendar Busy Slots in Amelia -> Settings -> Integrations -> Google Calendar Settings is enabled).
If you have connected employees to their calendars, could you please check if you enabled the option Remove Google Calendar Busy Slots in Amelia -> Settings -> Integrations -> Google Calendar Settings? Also, if you have some bigger number of Busy events in Google please increase the number for the option Maximum Number Of Events Returned: , which you will find in Google Calendar Settings as well.
Hi
When we add meetings, appointments in our calendar manually, it isn't blocked in amelia.
How can we resolve this!
Hello Naomi,
Thank you for your purchase.
Could you please tell me have you connected your Employees to their Google calendar successfully? When you connect the employees to their Google calendars, the booked appointments from Amelia will be created in their Google calendars as well and the time slots of the Busy events in Google will be blocked for booking in Amelia (if the option Remove Google Calendar Busy Slots in Amelia -> Settings -> Integrations -> Google Calendar Settings is enabled).
If you have connected employees to their calendars, could you please check if you enabled the option Remove Google Calendar Busy Slots in Amelia -> Settings -> Integrations -> Google Calendar Settings? Also, if you have some bigger number of Busy events in Google please increase the number for the option Maximum Number Of Events Returned: , which you will find in Google Calendar Settings as well.
Let me know if this helped!
Hi
This issue is back
Hi Naomi,
Could you please tell me what was the cause of the issue in the first place, as you haven't replied?
And please check all of these points again as well
Could you please tell me have you connected your Employees to their Google calendar successfully? When you connect the employees to their Google calendars, the booked appointments from Amelia will be created in their Google calendars as well and the time slots of the Busy events in Google will be blocked for booking in Amelia (if the option Remove Google Calendar Busy Slots in Amelia -> Settings -> Integrations -> Google Calendar Settings is enabled).
If you have connected employees to their calendars, could you please check if you enabled the option Remove Google Calendar Busy Slots in Amelia -> Settings -> Integrations -> Google Calendar Settings? Also, if you have some bigger number of Busy events in Google please increase the number for the option Maximum Number Of Events Returned: , which you will find in Google Calendar Settings as well.