We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2524765
Hide Extras duration and costs
Closed

Comments

  •  11
    Mehmet Soysal started the conversation
    September 1, 2020 at 9:16am

    Hello, 

    How can I hide duration and cost for extra? 

    I don't like that there is duration and cost for extra but not for service. I would love to have it either for both or for none. 

    Thanks a lot

    Mehmet 

  • [deleted] replied
    September 2, 2020 at 9:18am

    Hello Mehmet Soysal, 

    Thank you for your purchase. 

    There isn't an option to remove these from the booking form, but they can be hidden with adding custom CSS. 

    Please try adding this format HTML to the page where you have Amelia: 

    <style>
#amelia-step-booking0 > div.am-select-service > form > span > div > div:nth-child(2) {display:none !important;}
    
</style>

    and let me know if it helped. 

  •  11
    Mehmet Soysal replied
    September 2, 2020 at 1:17pm

    Hi Marija, 

    This works perfectly - Thanks a lot. 

    Thanks

    Mehmet

  • [deleted] replied
    September 2, 2020 at 1:33pm

    Glad to see that. You are welcome. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.