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  Public Ticket #2524416
Loading icon Shows instead of calendar
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  • JUSTINNE ENRIQUEZ started the conversation

    I've Created a category, employee, and location and whenever i put the shortcode on a new page the loading icon shows up instead of a calender. 

    Someone help! 

  • [deleted] replied

    Hello JUSTINNE ENRIQUEZ, 

    Thank you for your purchase. 

    When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following:

    • Category and service
    • Employee
    • Employee is not assigned to a service
    • Employee doesn't have working hours configured

    If you created these, please check if the service duration+its buffer times can fit in the employee's work hours, and if the option Show service on site in the Service modal is enabled.