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  Public Ticket #2524326
%customer_panel_url% not working
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  • Ben started the conversation

    The email placeholder %customer_panel_url% is not working and new customers are not able to create a new password to set up their account. 

    Link is already placed in roles settings. 

    Please advise.

  • [deleted] replied

    Hello Ben, 

    Could you please explain how the link  isn't working exactly? Have you set the Customer panel up per the instructions in our documentation? Have you added the placeholder for the customer panel to email notifications on the Amelia -> Notifications page? If you have, is the link sent in emails but it doesn't work?