We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Along with many tens of thousands of others, I have limited sight. This may come from staring at computer screens for the 50+ years I Have been a computer programmer, but the consequence is that the currently "popular" design trope of light grey fonts on a white grey background translates to severe eye strain for me.
How can I see your website pages with higher contrast fonts? Please don't suggest Chrome High-Contrast extensions or Windows High contrast mode. Both are awful.
Hello Bob,
I don't have any suggestion for this, unfortunately. Maybe you can try this extension out - https://chrome.google.com/webstore/detail/high-contrast/djcfdncoelnlbldjfhinnjlhdjlikmph?hl=en
I haven't tried it out, so I can't tel if it help. I can only forward this to our management so they can check it out and consider in the future.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.