i have read the guidance and really cant figure out how to work the settings. i have had Amelia for almost a year and trying one more time before i give up.
On the search filters i want to add specific courses on a specific date for example then another date and so on
7th October Health & Safety Awareness with just one start time at 9am for a group booking
i also cant seem to add more than one location per trainer
Sorry to see you had troubles with setting up Amelia.
The availability is set by configuring the employees' work hours, but the work hours are set on a weekly basis. There is a work-around, that you remove the work hours completely for the employee if you don't want it and create Special days for the available dates/times. The special days are created to override the usual work hours of the employee, but I have seen users use only them for setting up the available time slots. So, you would need to create a service Health & Safety Awareness and create an employee , remove their work hours and create a Special day for them on 7th October from 9 am - until the end of the service duration.
You can set your employees to work on different locations at different times. You choose one default location in the Details tab for that employee, but when you go to the Work Hours tab you can set different work time periods for each day in the week and assign different services and locations to each work time period.
When you click on the 'pencil' icon you can edit that work time period, and by clicking on the '+' sign next to Apply to All days you add a new work time period.
There isn't a possibility to set different locations for one work time period, though, if that is what you want to achieve. If this is what you need, you can create a custom field for the services where customers can choose one of the options that you set or write their own address or similar. You can read more about custom field following this link.
i have read the guidance and really cant figure out how to work the settings. i have had Amelia for almost a year and trying one more time before i give up.
On the search filters i want to add specific courses on a specific date for example then another date and so on
7th October Health & Safety Awareness with just one start time at 9am for a group booking
i also cant seem to add more than one location per trainer
i have added google calendars
Hello Lisa claydon,
Thank you for your purchase.
Sorry to see you had troubles with setting up Amelia.
The availability is set by configuring the employees' work hours, but the work hours are set on a weekly basis. There is a work-around, that you remove the work hours completely for the employee if you don't want it and create Special days for the available dates/times. The special days are created to override the usual work hours of the employee, but I have seen users use only them for setting up the available time slots. So, you would need to create a service Health & Safety Awareness and create an employee , remove their work hours and create a Special day for them on 7th October from 9 am - until the end of the service duration.
You can set your employees to work on different locations at different times. You choose one default location in the Details tab for that employee, but when you go to the Work Hours tab you can set different work time periods for each day in the week and assign different services and locations to each work time period.
When you click on the 'pencil' icon you can edit that work time period, and by clicking on the '+' sign next to Apply to All days you add a new work time period.
There isn't a possibility to set different locations for one work time period, though, if that is what you want to achieve. If this is what you need, you can create a custom field for the services where customers can choose one of the options that you set or write their own address or similar. You can read more about custom field following this link.