Something is wrong, my amelia works fine in frontend, but i can't access to differents parts of backend like notifications settings, customize => i have a white page.
i have cleaned my cache and i don't know what to do now.
i have uninstall and reinstall the plugin last version , the result is the same : i can just read the "appointements' page. The rest is blank / white page
This can be a conflict with another plugin that you have on your website. Unfortunately, issues like conflicts with third party plugins or themes are always possible due to the nature of WP. Please deactivate each plugin one by one and see if the issue with Amelia is still there, after each deactivation.
If Amelia isn't showing up with all the other plugins deactivated, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Hi,
Something is wrong, my amelia works fine in frontend, but i can't access to differents parts of backend like notifications settings, customize => i have a white page.
i have cleaned my cache and i don't know what to do now.
i have uninstall and reinstall the plugin last version , the result is the same : i can just read the "appointements' page. The rest is blank / white page
Hello jean-philippe BLOCH,
This can be a conflict with another plugin that you have on your website. Unfortunately, issues like conflicts with third party plugins or themes are always possible due to the nature of WP. Please deactivate each plugin one by one and see if the issue with Amelia is still there, after each deactivation.
If Amelia isn't showing up with all the other plugins deactivated, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.