We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
For an open house weekend we've bought Amelia Pro Lifetime an we're trying to implement it.
We have 2 open house days with 3 different circuits (we used 3 employees, so got that covered) but we're trying to restrict the number of persons in the after math of Covid-19.
At the moment we have a restriction om 30 persons per time slot. (which is fine). A restriction of 10 persons per employee (which is also fine). But we'll need an extra restriction. An maximum of persons one person can register.
One person can register max. 4 other persons (5 in total). One employee can have max. 10 persons per time slot. So max. 30 persons in total per time slot.
Is there a way to restrict this?
Hello Rik
Thank you for your purchase.
I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.
At the moment, people can add as many other participants as they want. Maybe we can try hiding other options with some custom CSS. Can you please provide me the URL to the booking form, so I can take a look?
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi again Rik
You need to modify Appointment settings. Make sure they look like this:
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again Rik
You can see this when you edit the appointment.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Yes but we need a way to see the total per day. This is very time consuming and has no logic.
Do you mean i have to edit EVERY appointment and write down the total number of persons per time slot and then do the math myself?
Hello Rik
Unfortunately, if you're working with Services (Appointments), you can only see how many attendees are in an appointment by either clicking on it so it expands, or editing the appointment.
Our development team will work on improving the UX, but at the moment it's the only way.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables