You need to change the Default time slot step option in Amelia -> Settings -> General to 10 minutes, and you will be able to created buffer times that long. This option applies to creation of all time slots in the plugin, work hours, service duration, buffers, etc . and it is set to 30 min by default.
If you have any further questions feel free to ask.
Hi,
Our services last 50 minutes. We would like to add a buffer time of 10 minutes so that the next bookable appointment starts at the next full hour.
Buffer time options start at 30 minutes, how can I change that please?
Hello Claudia,
You need to change the Default time slot step option in Amelia -> Settings -> General to 10 minutes, and you will be able to created buffer times that long. This option applies to creation of all time slots in the plugin, work hours, service duration, buffers, etc . and it is set to 30 min by default.
If you have any further questions feel free to ask.