As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Hi,
Our services last 50 minutes. We would like to add a buffer time of 10 minutes so that the next bookable appointment starts at the next full hour.
Buffer time options start at 30 minutes, how can I change that please?
Hello Claudia,
You need to change the Default time slot step option in Amelia -> Settings -> General to 10 minutes, and you will be able to created buffer times that long. This option applies to creation of all time slots in the plugin, work hours, service duration, buffers, etc . and it is set to 30 min by default.
If you have any further questions feel free to ask.