We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Customers can select a session time and enter their details. When they click Confirm, either nothing happens or they get a spinning wheel that never returns.
I have created a single employee, created a category and a service and assigned the employee to that service.
Thanks for the help from Marija
The problem seems to be a conflict between version 2.9 of Amelia and Google reCaptcha.
Using Amelia version 2.9.1 customers can now book appointments.
You are welcome, David.
Glad to see the issue is gone, thank you for letting me know. Sorry for any inconveniences this have caused.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.