We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I'm interested in purchasing a license for Amelia, but I'm put off by the fact that I cannot fully interact with your frontend code by keyboard alone. WCAG 2.1.1 says that all interfaces need to be accessible by keyboard alone.
Do you have plans to add this functionality, because it doesn't seem to be present right now?
HI Bill,
Thank you for your inquire
When you say " all interfaces need to be accessible by keyboard alone" can you please describe me more, so I can give you my suggestion.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
People with a mobility impairment many times access web interfaces and controls using Tab, arrow keys, Space, and Enter. If you use the Event short code on a page and then try to Tab to the event and open it to register, you won't be able to get to the registration step because you won't be able to open it. WebAIM's Tabindex page shows how to address this access barrier. Hopefully, you're able to figure out how to get Amelia to be keyboard accessible so that you can reach the widest audience, including people with disabilities.
HI Bill,
Sorry for late response, we are not working on weekends.
I will forward your suggestion to my team and hopefully we can make our plugin keyboard accessible for some future updates.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables