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  Public Ticket #2522465
Stripe Integration
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  • Arman Mehrjoo started the conversation

    Hi There, 

    Thank you in advance for your help, I hope this problem will not be too difficult to fix.  

    I've configured Amelia to accept payment through Stripe.  Payments are successfully going through, but I am having an issue with automating the sending of receipts following payment.  Somehow, it seems that Amelia is not communicating with Stripe to record my customer's email addresses, and then to send them a receipt for their purchase.  Do you have a suggestion for how to correct this?

    Thank you again, 

    Arman

  •   Arman Mehrjoo replied privately
  •   Arman Mehrjoo replied privately
  •  2,572
    Aleksandar replied

    Hello Arman

    Thank you for your purchase.

    You have to go through the database.

    Please be careful when you update the table, because if you delete or add anything else, it can cause the plugin not to work properly.

    When you access your database via PHPMyAdmin (or some other tool), access wp_options table:

    6172199762.png

    It is possible that your prefix is not "wp_", but something else, so if that is the case, please look for "your_prefix_options" table.

    When you access it, you can search through the column "option_name". Search for the term "amelia_settings":

    9596326323.png

    The search will return only one row, and you need to edit it:

    3462547772.png

    In "option_value" column, search for "stripe":

    3739662011.png

    There, you can see "description", and it's currently set to "enabled":false

    If you change that to "enabled":true, you can add notification placeholders for appointments and events. For example:

    "description": {
                "enabled": true,
                "appointment": "%customer_full_name% has booked %service_name%",
                "event": "%customer_full_name% has booked %service_name%"
            },

    Same goes for metadata:

    "metaData": {
                "enabled": true,
                "appointment": {
                    "user":"%customer_full_name%",
                    "email":"%customer_email%",
                    "phone":"%customer_phone%"
                },
                "event": {
                    "user":"%customer_full_name%",
                    "email":"%customer_email%",
                    "phone":"%customer_phone%"
                }
            }
        },
    

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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  •   Arman Mehrjoo replied privately
  •  2,572
    Aleksandar replied

    Hello Arman

    I'm sorry but we do not provide live support.

    If you can provide me database access credentials, I can make these changes for you.

    Just remember this is a public ticket, so enable the PRIVATE response again.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

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