Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.
Could you please tell me have you created some test bookings or accessed the employee panel while logged in to WordPress as an admin? If you did this, maybe another role (customer/employee) was added to your admin user in the database, and you have mixed permissions now in Amelia. You can check if this happened if you create another wp admin and try creating employee while logged in as that admin. If this works, it is that, and you need to re-create your admin account or access your database, wp_amelia_users table, find your user and delete any other roles added there, leaving only admin one.
You shouldn't book test appointments or access the customer/employee panel while logged in to WP as and admin, because of these reasons.
If this doesn't help, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
I am unable to add more than 26 employees and can't figure out why. I should be able to add unlimited employees. Please advise.
Hello Stacy Zemon,
Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.
Could you please tell me have you created some test bookings or accessed the employee panel while logged in to WordPress as an admin? If you did this, maybe another role (customer/employee) was added to your admin user in the database, and you have mixed permissions now in Amelia. You can check if this happened if you create another wp admin and try creating employee while logged in as that admin. If this works, it is that, and you need to re-create your admin account or access your database, wp_amelia_users table, find your user and delete any other roles added there, leaving only admin one.
You shouldn't book test appointments or access the customer/employee panel while logged in to WP as and admin, because of these reasons.
If this doesn't help, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.