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I would like to suggest that cancelled appointment should be removed from the finance page since there will be no payment for cancelled appointments.
Currently only choice that I have for finance is Pending and Paid and do not know what to do with cancelled appointments.
Also please set the default payment value to be the price of the service.
Hello Tom,
You can only delete the payments for cancelled appointments on the Finance page manually with Amelia's current built-in features. I will add your feature requests to our list.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.