Okay
  Public Ticket #2520501
Configuration
Closed

Comments

  •  2
    Borja started the conversation
    August 27, 2020 at 9:55pm

    Error:

    Maximum allowed database prefix is 16 characters.

    Please change the database prefix, deactivate and activate plugin again.

    How fix it?

  • [deleted] replied
    August 28, 2020 at 9:38am

    Hello Borja Fernández Lestón,

    Thank you for your purchase.

    There is a max number of characters a database prefix can have for Amelia, so you need to lower the number of characters in your database's prefix.

    You can use the Change Table Prefix plugin for this purpose. Just set the prefix to below 16 characters, and that should fix the issue. 

    If you have any further questions feel free to ask.


  •  2
    Borja replied
    August 28, 2020 at 6:14pm

    Thanks!

  • [deleted] replied
    August 31, 2020 at 9:02am

    You are welcome!

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.