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Okay
  Public Ticket #2520246
Database
Closed

Comments

  •  2
    Borja started the conversation

    There is a error, how can i slove it?

    Amelia

    Maximum allowed database prefix is 16 characters.

    Please change the database prefix, deactivate and activate plugin again.

    Thanks

  • [deleted] replied

    Hi Borja Fernandez Leston,

    Thank you for your inquiry.

    You can download the Change Table Prefix plugin, which can easily lower the number of characters in the database's prefix. Just set that below 16 characters, and you'll be good to go.

    Best regards.

  •  2
    Borja replied

    Thanks!